The following interface will be displayed if you select SMP
4.
Please click Forgot Password
5.
Forgotten Password Pop Up will appear
6.
Enter User ID and IC Number / Passport
7.
Click the Submit button
8.
The following Pop-Up will be displayed.
An email will be sent to MatricNo@student.utem.edu.my for the next step.
9.
Click the proceed button
10.
Success Pop-Up will appear, click OK
11.
For the next step, students need to access the university’s official email. ** For students who do not have email accounts, please refer to the EMAIL SETTING PROCEDURE first.
12.
You will receive an email from portal@utem.edu.my
A : Please click Confirm Password Change if you have completed steps 1-10.
B : Please click Cancel Password Change if you have not completed steps 1-10.
13.
Pop Up Confirm UTeM Portal Password Change will be displayed. Please click Close
14.
You will receive a second email from portal@utem.edu.my containing your User ID and new password.
15.
Repeat steps 1-2 and enter the new password to access your portal.
For security purposes, please change the portal password to your own password immediately.
